Job Summary
The Group Account Director leads a portfolio of client relationships, ensuring high-quality service, strategic direction, and effective account operations. The role guides multidisciplinary teams, develops talent, and identifies opportunities to grow the business, while upholding regulatory requirements and fostering strong client satisfaction. Success in this position calls for deep advertising client-service expertise, healthcare-sector knowledge, and confidence managing substantial budgets.
Responsibilities
- Oversee a portfolio of accounts and maintain exceptional client service and satisfaction.
- Provide strategic counsel and ensure consistent, high-quality delivery across client work.
- Lead cross-functional teams and promote operational excellence.
- Mentor and support staff in their professional development.
- Identify and pursue account growth opportunities.
- Ensure work and account operations meet applicable regulatory requirements.
- Manage large-scale account budgets with strong financial oversight.
Qualifications
- More than 10 years of client service experience in advertising.
- At least 5 years of experience in the pharmaceutical or healthcare sector.
- University degree required; an MBA is preferred.
- Strong financial acumen and experience overseeing significant account budgets.
Klick provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
