Job Summary
The Patient Registration Representative plays a vital role in healthcare administrative operations by managing patient registrations and financial transactions. This position entails collecting essential demographic, financial, and biographical details of patients while also performing cashiering tasks, such as the collection of co-pays. In addition, the representative assists patients with financial clearance processes and responds to inquiries related to service costs and account balances.
Responsibilities
- Register patients by gathering necessary demographic and financial information.
- Handle cashiering activities, including the collection of co-pays.
- Assist with financial clearance to ensure patients meet payment requirements.
- Address and resolve patient inquiries regarding costs and account balances.
Qualifications
- High school diploma or GED is required.
- A minimum of two years of experience in clerical and customer service roles.
- Proficiency in Microsoft Windows and related applications.
- Ability to successfully complete a mandatory 5-week training program.
Parkview Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
