Nashville, Tennessee, 37013
Job description
**Job Title: Customer Service Representative**
The Customer Service Representative will be tasked with managing both incoming and outgoing calls to address inquiries related to billing, insurance, and payments in a dynamic setting. This role requires meticulous record-keeping, adherence to client protocols, and compliance with legal standards such as HIPAA and FDCPA. Applicants should possess a minimum of one year of experience in either call center operations or customer service, with the flexibility to work varied hours, including evenings and weekends. Familiarity with medical terminology or healthcare billing is advantageous, and a reliable, high-speed wired internet connection is essential.
is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
