**Job Title: Healthcare Representative**
Oversee AI-facilitated discussions between healthcare professionals and insurance agents to ensure the information provided is correct, stepping in with human support whenever needed. Handle the verification of insurance and documentation for prior authorization while upholding exceptional customer service and professionalism. Applicants should have a High School Diploma or GED and at least 6 months of customer service experience in a call center or a similar context. Essential skills include strong data entry capabilities, basic computer skills, and the capacity to work effectively and independently in a remote, AI-augmented environment.
Aston Carter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
