**Job Title: Help Desk Technician**
The Help Desk Technician serves as the initial point of contact for Level 1 support concerning hardware, software, and specialized business applications, including SafetyChain and Sage. Responsibilities involve resolving tickets, managing user accounts, and aiding in the deployment of equipment and office expansion initiatives. Applicants should possess a high school diploma or equivalent; an associate’s degree in Information Technology is preferred. The position requires 0-2 years of experience in technical support or customer service, along with foundational skills in Windows and Microsoft 365.
Bakerly LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
