**Job Title: Help Desk Technician**
The Help Desk Technician is responsible for delivering frontline Level 1 assistance for hardware, software, and systems utilized on the plant floor, as well as overseeing price list updates in Sage. This position plays a crucial role in maintaining employee productivity and ensuring smooth operations by diagnosing problems and adhering to established change-control procedures. Applicants should possess a high school diploma or equivalent, with an associate’s degree in IT being advantageous. The position requires 0-2 years of technical support experience and a fundamental familiarity with Windows and Microsoft 365.
Bakerly LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
