Job Summary
The Flooring Consultant is responsible for delivering personalized flooring solutions directly to clients within their homes. This role emphasizes assisting customers in navigating through their choices, ensuring that each interaction leads to an effective decision-making process. The consultant will manage the full sales cycle, starting from the initial appointment and concluding with a signed agreement, while collaborating closely with internal teams to facilitate seamless installations.
Responsibilities
- Conduct personalized in-home consultations to understand customer needs and preferences.
- Offer tailored flooring solutions based on the consultations conducted.
- Guide customers through the decision-making procedure to select the perfect flooring options.
- Oversee the complete sales process from the first meeting to finalizing agreements.
- Coordinate with internal teams to ensure smooth installation after the sale.
Qualifications
- A minimum of 2 years of experience in in-home or consultative sales.
- A high school diploma or equivalent education.
- Possession of a valid driver’s license and reliable means of transportation.
- Physical capability to lift items weighing up to 55 lbs.
Express Flooring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
