IT Security Analyst

Job description

IT Security Analyst
$40-46/HR
Cleveland or Cincinnati, OH
Security Analyst is responsible for day-to-day operational support of security tools and systems that protect end-user computing environments. This role focuses on basic administration, monitoring, and maintenance of established security solutions while applying fundamental security concepts and technologies. This person provides first-level support for security tools and assists with routine security tasks under the guidance of senior security personnel.
IT Security Analyst Responsibilities:

• Develop, test, and deploy security agents, policies, health checks, and configurations for workstations, mobile devices, and connected peripherals using CIS and other commercially or publicly available tools across applicable security solutions.
• Track vendor release cycles for all security agents, review release notes, and test agent updates prior to deployment. 
• Collaborate with IT Operations and Help Desk teams to troubleshoot security-related issues affecting end-user experience, e.g., performance, configuration issues, software conflicts, etc. Own escalations from Help Desk or other IS teams related to security tools
• Ensure periodic audits of endpoints for completeness of security tool deployment.
• Own root cause analysis for security agent issues and assist in remediation of noncompliant security software including, EDR, application control, vulnerability assessment, MFA, full disk encryption, DLP, and more.
• Monitor security alerts and notifications, escalating issues according to established procedures.
• Help maintain security documentation and track compliance with basic security requirements.
• Support routine security processes such as access reviews, user provisioning, and basic security scans.
• Generate, distribute, and present standard security reports from established templates and dashboards.
• Support security awareness efforts by distributing materials and tracking completion.
• Maintain records of security activities and assist with audit preparation.
• Participate in team meetings and basic security training to build knowledge and skills.
• Other duties as assigned.

IT Security Analyst Qualifications:

• Bachelor’s degree in information security, Computer Science, IT, OR equivalent work experience in IT Support and/or system administration.
• 1-2 years of IT experience focused on information security tools and processes.
• Demonstrated experience with endpoint security technologies and tools such as EDR, DLP, MFA, SIEM, etc. 
• Experience with Windows operating systems in an enterprise environment.

Technical Skills

• Endpoint security concepts, tools, and technologies.  
• Basic understanding of Security frameworks and best practices.
• Basic knowledge of networking concepts and security principles.
• Group Policy, MDM solutions, and security configuration management tools.
• Full disk encryption technology.
• Multi-factor authentication systems. 
• Application control software and processes.
• Data loss prevention solutions and controls. 
• Vulnerability assessment tools and remediation processes. 
• Foundational knowledge of SIEM, Windows OS, Active Directory, and scripting.
• Strong troubleshooting and analytical problem-solving abilities.
• Excellent communication skills for technical and non-technical audiences.
• Foundational understanding of project management. 
• Customer service orientation with ability to balance security and user experience.
• Strong customer service orientation and ability to balance security requirements with user experience.
• This position requires the employee to work at a specified location and hours determined by the Manager for the benefit of the department and firm. Changes to the location and/or scheduled hours must be approved by the Manager.

Certifications

• 1+ industry-recognized entry-level certifications (CompTIA Security+, CIS Controls Certification, Microsoft Security Fundamentals, GIAC Security Essentials).