Job Summary
The primary function of this role is to manage and document laboratory orders and specimens for testing in both hospital and reference laboratories. This includes ensuring the integrity of shipments and coordinating the delivery of specimens as well as communicating test results effectively.
Responsibilities
- Process and record laboratory orders and specimens for testing.
- Verify the integrity of shipments and organize specimen deliveries.
- Provide assistance to patients and healthcare providers regarding specimen collection and test information.
- Handle authorizations, insurance requirements, medical necessity documentation, and billing inquiries.
- Resolve laboratory-related issues efficiently.
Qualifications
- A high school diploma or equivalent is mandatory.
- A minimum of one year of work experience in a related field is required.
- Proficiency in computer data entry is essential.
- An associate degree is preferred.
- Familiarity with laboratory registration, order entry, specimen processing, and medical necessity criteria is preferred.
UnityPoint Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
