Atlanta, Georgia, 30308
Job description
The Lead Customer Success Representative is responsible for overseeing a group of customers to enhance their adoption, satisfaction, and retention across the entire customer lifecycle. This position requires the execution of success initiatives autonomously and offering support and guidance to junior team members. Applicants should possess a minimum of 4 years of experience in customer success, support, or account management. Excellent communication abilities and the capacity to independently handle multiple customer relationships are essential.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
