The Lead Customer Success Representative is responsible for overseeing a group of customers to enhance their adoption, satisfaction, and retention across the entire customer lifecycle. This position requires the execution of success initiatives autonomously and offering support and guidance to junior team members. Applicants should possess a minimum of 4 years of experience in customer success, support, or account management. Excellent communication abilities and the capacity to independently handle multiple customer relationships are essential.
Honeywell provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
