Job Summary
The Licensed Practical Nurse (LPN) plays a crucial role in orchestrating and prioritizing incoming clinical communications to facilitate efficient interactions between patients and healthcare professionals. This position requires meticulous documentation of follow-up actions within the Electronic Health Record (EHR) system and active collaboration with the clinical team to address patient questions and concerns.
Responsibilities
- Manage and triage clinical messages from patients to ensure effective communication with healthcare providers.
- Document all follow-up actions within the EHR accurately.
- Work in conjunction with the clinical team to address and resolve patient inquiries promptly.
Qualifications
- Must possess a valid and current Licensed Practical Nurse (LPN) license in the state of Missouri.
- Experience in a clinical or healthcare message center environment is essential.
- Proficient with Electronic Health Record (EHR) systems.
Betty Jean Kerr People's Health Centers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
