Job Summary
The Service Center Manager is responsible for overseeing the daily operations of the service shop, ensuring efficient management of inventory and vendor relations while upholding superior repair quality standards. This role entails leading and mentoring a team of technicians, fostering their professional development, and driving sales growth alongside maintaining outstanding customer satisfaction.
Responsibilities
- Manage day-to-day operations of the service shop.
- Oversee inventory management and vendor relationships.
- Ensure adherence to high-quality repair standards.
- Lead, coach, and develop technicians to enhance team performance.
- Drive sales growth and monitor service performance metrics.
- Maintain exceptional standards of customer satisfaction.
Qualifications
- High school diploma or GED is required; a bachelor’s degree in business or management is preferred.
- Demonstrated leadership experience in an automotive or retail service setting.
- Strong knowledge of automotive systems and services.
- Solid financial understanding and acumen.
Gills Point S Tire & Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
