Job Summary
The Manager of Claims leads the day-to-day operations of the claims department. This role oversees staff and performance, promotes compliance with contractual requirements, and partners with internal teams to strengthen workflows, support system testing, and advance broader operational objectives.
Responsibilities
- Direct claims department operations to help ensure services are delivered efficiently.
- Manage and support department staff, while monitoring performance metrics.
- Ensure claims processes follow applicable contractual guidelines.
- Collaborate with internal departments to identify and improve workflows.
- Coordinate or support system testing and contribute to company-wide operational goals.
Qualifications
- Bachelor’s degree in Business Administration, Public Health Administration, or a related field.
- At least four years of progressively responsible office administration experience.
- Experience must include medical or dental claims servicing.
Hawaii Dental Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
