Lead and mentor a team of Engagement Managers to oversee the post-sale lifecycle and successful deployment of AI agents for healthcare clients. Manage team-level KPIs, drive operational efficiency through playbooks, and serve as the primary escalation point for complex enterprise projects. Requires 5+ years of experience in professional services or client-facing project management and 2+ years of direct team management in a B2B SaaS environment. Candidates must be able to work from the NYC office at least three days per week and possess strong technical coordination skills.
Hyro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
