Job Summary
The Medical Receptionist acts as the first line of interaction for patients, overseeing various aspects of appointment management, patient check-in and check-out processes, as well as the completion of necessary administrative paperwork. This role is crucial for ensuring the smooth operation of patient services and contributing to a positive patient experience.
Responsibilities
- Manage appointment scheduling and ensure efficient patient flow.
- Facilitate patient check-in and check-out processes.
- Handle incoming phone calls and assist patients with inquiries.
- Oversee financial transactions, including collecting copays and managing account collections.
- Maintain orderly administrative documentation, adhering to office protocols.
Qualifications
- Proficiency in clerical tasks and computer operations.
- Ability to adhere to established scheduling policies and office protocols.
- Strong verbal and written communication skills to ensure a professional interaction with patients and staff.
- Demonstrated capability to provide a helpful and approachable demeanor at all times.
Adult Medicine Partners - Vermont provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
