Pensacola, Florida, 32504
Job description
Job Summary
The Medical Receptionist I is an essential member of the healthcare team at the BMP Airport Primary Care clinic, responsible for managing patient interactions and ensuring efficient operation of the front desk. This role demands a focus on exceptional customer service and the ability to manage administrative tasks in a fast-paced environment.
Responsibilities
- Greet and assist patients upon arrival, ensuring a welcoming environment.
- Handle scheduling and confirmation of appointments effectively.
- Collect and verify patient information for accuracy.
- Process insurance information and assist with billing inquiries.
- Maintain organized patient records and ensure compliance with confidentiality regulations.
- Coordinate communication between patients and healthcare providers.
- Address patient questions and concerns in a timely manner.
Qualifications
- High school diploma or equivalent; additional education in healthcare administration is a plus.
- Previous experience in a medical office or reception role is preferred.
- Proficiency in office software and electronic medical record systems.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to handle sensitive information with confidentiality.
Location
City, State Zip
Work Arrangement
On-site
Baptist Health Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
