Job Summary
The Medical Receptionist plays a vital role in the healthcare setting by welcoming patients, overseeing the check-in process, and performing various administrative duties. This position is crucial for ensuring that the front office operates smoothly while adhering to legal and regulatory requirements related to patient confidentiality and safety.
Responsibilities
- Provide a warm welcome to patients as they arrive at the clinic.
- Manage the check-in process efficiently to ensure a seamless patient experience.
- Handle incoming phone calls and address patient inquiries and concerns.
- Collect payments and assist with billing inquiries.
- Maintain a well-organized front office environment.
- Ensure compliance with HIPAA and OSHA regulations in all office activities.
Qualifications
- Must possess a High School Diploma or equivalent.
- Strong computer skills are essential for daily tasks.
- Preferred: 1-2 years of experience in a clinical or business office setting.
- Preferred: Bilingual skills to assist a diverse patient population.
- Preferred: Familiarity with Electronic Medical Record (EMR) systems.
OnPoint Medical Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
