Medical Receptionist

Job description

Medical Receptionist
Oviedo, FL
$18/HR The Medical Receptionist serves as the first point of contact for patients, providing a welcoming and professional experience while managing appointment scheduling and front-desk communications in accordance with health guidelines. Medical Receptionist Key Responsibilities:

• Greet and assist patients in person and by phone in a courteous and professional manner
• Answer incoming calls and schedule patient appointments accurately using the scheduling system
• Respond to patient questions within the scope of the role and escalate when appropriate
• Maintain high standards of customer service in alignment with company policies
• Manage a high volume of calls while ensuring accuracy and efficiency
• Perform additional administrative and front-desk duties as assigned
• Reports directly to the Medical Office Manager or Medical Scheduling Manager

Medical Receptionist Required Qualifications:

• High School Diploma or equivalent required
• Minimum of one year of customer service or front-desk experience
• Minimum of one year of experience in a medical or healthcare setting preferred

• Proficiency with 10-key data entry
• Strong computer and basic office technology skills
• Excellent verbal communication and active listening skills
• Ability to multitask and prioritize in a fast-paced environment
• Ability to work independently and collaboratively as part of a team

Medical Assistant Preferred Qualifications:

• Typing speed of at least 35 words per minute

• Bilingual skills preferred but not required

• Ability to read computer screens and printed materials with or without corrective devices
• Ability to sit or stand for extended periods while working at a computer or front desk
• Ability to perform repetitive hand and wrist movements for prolonged periods