Process, track, retrieve, file, and submit member medical records and information requests while meeting applicable deadlines and regulatory requirements. Maintain secure and accurate records, communicate request status and follow-ups, reconcile invoices as directed, and assist with reports and correspondence. A high school diploma or equivalent is required, along with strong organizational and clerical skills, including typing and filing. Candidates should demonstrate discretion with sensitive information, knowledge of HIPAA and relevant regulations, strong communication and attention to detail, and effective time management; medical records systems experience and medical terminology are desired.
The Health Plan of West Virginia Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
