Job Summary
The Member Advocate plays a crucial role in facilitating care and support for individuals residing in nursing facilities. This position ensures adherence to CMS regulations while fostering effective collaborations with various healthcare providers. The Member Advocate acts as the main liaison for members and their families, overseeing status updates and resolving any issues that may arise.
Responsibilities
- Coordinate care and support services for members in nursing facilities.
- Ensure compliance with CMS regulations in all interactions and processes.
- Maintain and cultivate strong relationships with healthcare providers.
- Serve as the primary point of contact for members and their families.
- Manage status reports and effectively address member concerns.
Qualifications
- Experience in a healthcare environment, specifically with elderly patients, as a clinician, social worker, or caregiver.
- Strong interpersonal skills for effective communication and relationship building.
- Organizational abilities to manage multiple tasks effectively.
- Proficient computer skills for reporting and documentation purposes.
- Reliable transportation for necessary regional travel.
TruHealth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
