Job Summary
The Member Care Coordinator plays a crucial role within a multi-disciplinary team, focusing on managing patient referrals, closing gaps in care, and organizing local resources. This position also involves aiding members in navigating the health system, delivering health education, and ensuring precise documentation within electronic health records.
Responsibilities
- Manage and coordinate patient referrals to ensure timely access to care.
- Address and close care gaps to enhance patient health outcomes.
- Identify and coordinate local resources to support member needs.
- Assist members in navigating the complexities of the health system.
- Provide educational resources to promote health awareness and management.
- Maintain accurate and up-to-date records in electronic health systems.
Qualifications
- A high school diploma or GED is necessary.
- 2-4 years of experience within a healthcare environment is preferred.
- Proficiency in office software applications is required.
- Familiarity with medical terminology is essential.
- Excellent communication skills are mandatory for effective interaction with members and team members.
Community Care of North Carolina Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
