Job Summary
The MSP Implementation Engineer II leads the technical onboarding and deployment of managed services for new customers. This role coordinates implementation work, resolves technical challenges, and partners with internal teams to deliver reliable, high-quality services.
Responsibilities
- Lead technical onboarding and implementation of managed services solutions for new customers.
- Coordinate project activities to support timely, organized delivery.
- Troubleshoot technical issues arising during implementation.
- Work with internal teams to support consistent, high-quality service delivery.
Qualifications
- At least 4 years of experience in IT services or technical operations.
- At least 2 years of experience in project coordination or client onboarding.
- Proficiency with MSP platforms and cloud administration.
- Strong organizational skills.
ISG Technology provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
