Job Summary
The MSP Implementation Engineer II leads the technical onboarding and deployment of managed services for new customers. This role coordinates implementation work, resolves technical challenges, and partners with internal teams to deliver reliable, high-quality services.
Responsibilities
- Lead technical onboarding and implementation of managed services solutions for new customers.
- Coordinate project activities to support timely, organized delivery.
- Troubleshoot technical issues arising during implementation.
- Work with internal teams to support consistent, high-quality service delivery.
Qualifications
- At least 4 years of experience in IT services or technical operations.
- At least 2 years of experience in project coordination or client onboarding.
- Proficiency with MSP platforms and cloud administration.
- Strong organizational skills.
