Job Summary
The Network Engineer is tasked with identifying and resolving intricate network issues while executing advanced troubleshooting techniques across multiple infrastructure elements. This position plays a crucial role in handling escalations, ensuring the upkeep of network documentation, and offering technical support to colleagues.
Responsibilities
- Diagnose and resolve complex network incidents effectively.
- Perform advanced troubleshooting across various infrastructure components.
- Manage and oversee escalation processes.
- Maintain accurate and up-to-date network documentation.
- Provide technical guidance and support to network staff.
Qualifications
- Degree in a relevant discipline or 4 years of equivalent practical experience.
- Minimum of 3 years of direct hands-on experience in network support.
- Must be a US citizen or a Green Card holder eligible for Public Trust clearance.
A.C. Coy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
