Job Summary
The Office Assistant plays a crucial role in ensuring seamless operations within a healthcare setting. This position focuses on organizing patient appointments, overseeing medical records management, and facilitating both the check-in and check-out process. Additionally, the Office Assistant addresses phone inquiries, supports physician schedules, and keeps the waiting area tidy for patients.
Responsibilities
- Schedule patient appointments efficiently.
- Manage and maintain medical records.
- Perform check-in and check-out procedures for patients.
- Handle inquiries made via telephone.
- Assist in maintaining physician schedules.
- Ensure the waiting area is organized and comfortable for patients.
Qualifications
- A high school diploma or GED is mandatory.
- At least one year of relevant work experience, ideally in a medical office environment.
- Familiarity with computer systems is essential.
- Understanding of medical terminology is highly desirable.
UPMC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
