Job Summary
The Office Assistant plays a crucial role in handling patient registration, appointment scheduling, and the check-out procedures within a medical outpatient environment. This position involves the accurate maintenance of medical records and ensuring an efficient patient experience by fostering effective communication among staff and insurance representatives.
Responsibilities
- Manage patient registration processes, including inputting and updating data into the medical systems.
- Schedule patient appointments and coordinate follow-ups to enhance patient flow.
- Assist with patient check-out procedures ensuring all necessary paperwork and billing processes are completed correctly.
- Maintain up-to-date and precise medical records in accordance with regulations.
- Facilitate clear communication with both clinical staff and insurance companies to ensure smooth operations.
Qualifications
- High school diploma or GED is required.
- Preferably, candidates should possess at least one year of experience in clerical duties or medical billing within a clinical setting.
- Demonstrated strong customer service skills are essential for interacting effectively with patients and staff.
- The ability to thrive in a collaborative, results-driven work environment is critical.
Luminis Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
