Job Summary
The Operations Manager oversees branch performance across dispatch, sales, and employee retention, ensuring customers receive reliable, high-quality industrial cleaning services. This role promotes safe work practices, develops field employees, and builds effective customer relationships while supporting efficient day-to-day operations and strong customer satisfaction.
Responsibilities
- Manage branch operations, including dispatch, sales activities, and employee retention.
- Help ensure industrial cleaning services meet high standards for quality and customer satisfaction.
- Lead safety initiatives and reinforce safe practices across field operations.
- Mentor and support field staff to strengthen performance and development.
- Maintain positive customer relationships and address operational needs effectively.
- Promote efficient service delivery and overall branch effectiveness.
Qualifications
- Bachelor’s degree.
- At least five years of experience in the environmental or industrial services industry.
- A minimum of three years in a managerial or supervisory position.
- Strong communication skills and the ability to manage projects effectively.
Superior Environmental Solutions, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
