Job Summary
The Patient Access Associate plays a crucial role in the healthcare setting by engaging with patients to gather essential demographic and insurance details. This position is integral in ensuring smooth patient flow and efficiency within the facility.
Responsibilities
- Conduct interviews with patients to collect necessary demographic and insurance information.
- Prepare and process relevant forms for patient registration.
- Facilitate patient throughput to enhance operational efficiency.
- Collect payments and issue identification bands for patients.
- Act as a liaison between patients and clinical staff to ensure clear communication.
Qualifications
- High school diploma or an equivalent qualification.
- Prior experience in customer service is essential.
- Familiarity with medical terminology is required.
- Basic computer skills to manage registration and insurance documentation effectively.
NYU Langone Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
