Job Summary
The position involves managing the scheduling of patients for biologic infusions and providing them with a warm welcome upon their arrival at the clinic. The role includes coordinating patient care, processing orders, and documenting information in partnership with referring practices and the local Market Executive. A key focus is to ensure that each patient visit is efficient and contributes to a positive healthcare experience.
Responsibilities
- Schedule patients for biologic infusion appointments.
- Welcome and assist patients during their clinic visits.
- Coordinate care and documentation with referring healthcare providers and local executive staff.
- Ensure the smooth operation of each patient visit to promote quality service.
Qualifications
- A high school diploma or equivalent is required.
- Proficiency in CRM and EMR software systems.
- Ability to obtain BLS certification within 30 days of employment.
- Must meet U.S. employment eligibility criteria.
- Strong communication and customer service skills are essential.
- Experience in a medical environment is preferred.
Pure Infusion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
