Job Summary
The Patient Access Representative is the first point of contact for patients and helps make each visit smooth and well coordinated. This role handles patient registration, verifies insurance coverage, and schedules appointments while working with clinical teams to support continuity of care. The representative also maintains accurate information in electronic medical records and provides responsive, courteous service throughout the patient access process.
Responsibilities
- Welcome and assist patients as their primary point of contact.
- Complete patient registration and confirm insurance information.
- Schedule appointments and coordinate care with clinical teams.
- Keep electronic medical records accurate and up to date.
- Support a seamless, positive patient experience through dependable customer service.
Qualifications
- High School Diploma or GED.
- Strong computer skills and the ability to use electronic medical records.
- Strong customer service and communication skills.
- Two years of experience in a medical office or customer service role preferred.
Panorama Orthopedics & Spine Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
