Job Summary
The Patient Access Specialist is responsible for overseeing the patient intake process, handling registration and scheduling, and ensuring thorough insurance verifications and financial counseling. This role is critical in managing patient documentation and addressing any concerns, while also supporting tasks related to utilization review and health information management.
Responsibilities
- Manage the patient intake and registration process effectively.
- Conduct scheduling of appointments and follow-ups.
- Perform insurance verifications to ensure coverage.
- Provide financial counseling to patients regarding their options.
- Coordinate and oversee essential documentation related to patient care.
- Address and resolve patient concerns promptly and efficiently.
- Support the utilization review processes as required.
- Contribute to health information management tasks.
Qualifications
- Must possess a high school diploma or GED equivalent.
- At least one year of experience within a patient access role is mandatory.
Inova Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
