Job Summary
The role involves delivering exceptional patient-centered services, managing incoming calls, scheduling appointments, and assisting new patients throughout the referral and initial visit process. The position is key in coordinating various administrative tasks to ensure a smooth patient experience.
Responsibilities
- Provide patient-oriented support by handling calls and scheduling appointments.
- Assist new patients in navigating the referral process and initial visits.
- Coordinate benefit verification and payment options related to patient services.
- Respond to payer information requests and facilitate referrals.
- Collaborate with patients, colleagues, and external offices regarding radiography needs.
Qualifications
- A high school diploma or equivalent is necessary.
- Previous experience in a medical or dental office setting is required.
- Proficiency with computers and a capacity to learn new software as well as electronic medical record systems.
- Preferred: A degree in healthcare administration or a related field.
- Preferred: A minimum of two years’ experience in patient coordination, scheduling, insurance verification, billing, collections, coding, and financial counseling.
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
