Job Summary
The role of the coordinator involves engaging with patients and their families through outbound calls to finalize and arrange home health appointments. This position requires effective communication to address patient questions and the ability to manage scheduling accurately while working closely with the clinical team.
Responsibilities
- Conduct outbound calls to confirm and schedule home health visits for patients and their families.
- Respond to inquiries from patients, providing necessary information and support.
- Maintain punctual and precise scheduling to optimize home health operations.
- Collaborate effectively with the clinical team to ensure seamless service delivery.
Qualifications
- Strong spoken English skills and a friendly phone demeanor are essential.
- Basic proficiency in computer usage is required for scheduling and communication tasks.
- Experience in healthcare or previous home health scheduling is advantageous but not mandatory.
Health Link provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
