Job Summary
The Patient Services Coordinator is responsible for orchestrating and managing patient appointments, procedures, diagnostic exams, surgical events, and hospital admissions across various healthcare providers. This temporary-to-permanent role requires on-site work from Monday to Friday, 7:30 AM to 4:00 PM, located in St. Paul, MN, with a compensation of $25-26 per hour.
Responsibilities
- Ensure effective communication and management of provider schedules and calendars, documenting activities within the Epic system.
- Confirm insurance coverage and secure prior authorizations as needed.
- Oversee referral, insurance, and scheduling work queues to guarantee prompt follow-up and resolution.
- Compile patient charts by examining records, acquiring outside documentation, and ensuring accurate scanning and indexing into the EMR.
- Arrange interpreter services as required.
- Maintain records, manuals, and educational materials within the department.
- Engage in data reporting and uphold compliance with regulatory standards.
- Assist with processes related to physician reimbursement, credentialing, charge capture, and medical records as assigned.
Qualifications
- A High School Diploma or GED is essential.
- 2–5 years’ experience in a medical office, healthcare scheduling, patient access, provider coordination, or administrative support within healthcare.
- Proficiency with Epic software is required.
- Background in scheduling appointments and coordinating healthcare services.
- Experience in a patient-facing healthcare or customer service position.
- Able to manage complex workflows independently with little oversight.
- Familiarity with EMR/EHR systems is necessary.
- Proficiency in Microsoft Office applications is required.
Preferred Qualifications
- Post-secondary education in a healthcare-related field.
- Experience in insurance verification and obtaining prior authorizations.
- Experience managing referral, insurance, or scheduling processes.
- Skills in obtaining, reviewing, and overseeing medical records.
- Ability to support multiple healthcare providers and handle intricate scheduling tasks.
- Experience in oncology or specialty clinics is highly regarded.
Hunter Recruiting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
