Job Summary
The Patient Service Coordinator plays a vital role in ensuring a positive experience for patients by overseeing the registration process, managing appointment scheduling, and welcoming individuals upon their arrival. This position is key in supporting the administrative operations within a healthcare setting, with a focus on maintaining excellent patient relations and adhering to professional standards.
Responsibilities
- Welcome and assist patients during their arrival at the facility.
- Oversee the registration and check-in processes to ensure efficiency and accuracy.
- Schedule and coordinate patient appointments effectively.
- Manage incoming calls to address patient inquiries and concerns.
- Maintain patient records while ensuring confidentiality in line with HIPAA regulations.
- Complete necessary administrative tasks to support office operations.
Qualifications
- High school diploma or its equivalent is essential.
- A minimum of 5 years of experience in a front medical office receptionist role is required for Senior level applicants.
- Strong proficiency in computer systems, including Microsoft Office applications, is necessary.
The US Oncology Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
