Job description
Job Summary
The Patient Service Representative at UT Rheumatology plays a crucial role in enhancing the patient experience by effectively managing front office functions and ensuring efficient communication with patients and healthcare providers.
Responsibilities
- Coordinate patient appointments and manage scheduling to optimize office flow.
- Assist patients with their inquiries, providing them with necessary information and guidance.
- Handle patient registration, ensuring accurate data entry and maintenance of electronic health records.
- Communicate with healthcare practitioners to facilitate seamless patient care.
- Support billing and insurance verification processes as needed.
Qualifications
- High school diploma or equivalent required; additional education in healthcare preferred.
- Previous experience in a medical office or related healthcare environment is an advantage.
- Strong interpersonal and communication skills, both verbal and written.
- Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
- Familiarity with electronic health record systems and medical terminology is beneficial.
Location
Salt Lake City, UT 84108
Work Arrangement
On-site
University Physicians' Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
