Job Summary
The Patient Service Representative plays a crucial role in the front office, ensuring smooth operations and providing exceptional service to patients. This position involves various administrative tasks centered around patient interactions and support within a medical environment.
Responsibilities
- Welcome patients and manage their appointments efficiently.
- Verify insurance details to ensure accuracy and compliance.
- Facilitate the patient check-in and check-out procedures.
- Collect co-payments and provide assistance with billing inquiries.
- Support patients in enrolling in the patient portal for enhanced communication.
Qualifications
- A high school diploma or GED is required; completion of a medical office assistant program is preferred.
- At least two years of customer service experience, preferably in a medical office environment.
Tenet Healthcare Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
