Job Summary
The Patient Service Specialist is responsible for overseeing front-office administrative operations, which encompass tasks like patient registration, appointment scheduling, and the upkeep of medical records. This role also includes providing clinical support functions such as conducting drug screenings and breath alcohol tests, all while fostering a friendly atmosphere for patients.
Responsibilities
- Oversee patient registration processes and ensure accuracy in the scheduling system.
- Maintain comprehensive and up-to-date medical records.
- Perform clinical support tasks, including drug screens and breath alcohol testing.
- Create a welcoming and supportive environment for all patients.
Qualifications
- A High School Diploma or GED is required.
- 1 year of relevant experience in a healthcare or administrative setting.
- Proficiency in Microsoft Office applications.
- Knowledge of HIPAA regulations and ability to handle confidential information appropriately.
Concentra provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
