The Patient Services Representative is responsible for welcoming patients, managing check-in and check-out processes, and collecting payments. They also handle appointment scheduling, insurance verification, and provide administrative support to ensure a smooth patient experience. Candidates must have a high school diploma or equivalent. Two years of experience in a medical, billing, or customer service role is preferred, along with proficiency in office software and medical terminology.
UPMC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
