Job Summary
The Payroll Specialist plays a crucial role in assisting clients with payroll and tax-related questions, ensuring that product setups and processing are executed accurately. This position acts as a reliable advisor, enhancing product utilization and partnering with internal teams to tackle intricate payroll challenges.
Responsibilities
- Provide expert support and guidance on payroll and tax inquiries to clients.
- Ensure correct configuration and processing of payroll products.
- Advise clients on optimizing their use of payroll solutions.
- Collaborate with internal departments to handle complex payroll issues effectively.
Qualifications
- Minimum of two years of relevant experience or equivalent military service.
- Comfortable working within a metrics-focused call center atmosphere.
- Willingness to work overtime during peak service periods.
ADP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
