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Job description
**Job Title: Technical Support Specialist**
Deliver timely and professional technical assistance to clients through phone, email, and chat channels, ensuring exceptional customer satisfaction. Work closely with internal product and development teams to relay feedback and tackle persistent software challenges. A minimum of one year’s experience in a customer support or technical assistance role is required, ideally in a SaaS or financial services setting. Applicants should have excellent communication abilities and be proficient with support tools such as Zendesk and Azure.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
