Job description
**Job Title: Technical Support Specialist**
Deliver timely and professional technical assistance to clients through phone, email, and chat channels, ensuring exceptional customer satisfaction. Work closely with internal product and development teams to relay feedback and tackle persistent software challenges. A minimum of one year’s experience in a customer support or technical assistance role is required, ideally in a SaaS or financial services setting. Applicants should have excellent communication abilities and be proficient with support tools such as Zendesk and Azure.
jobgether provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
