Akron, OH, 44306
Job description
Job Summary
The Site Quality & Compliance Manager is responsible for overseeing the Quality function at the site. This includes leading a team of Quality Engineers, Inspectors, and Calibration Technicians to ensure high standards of product quality, customer satisfaction, regulatory compliance, and operational efficiency. The role involves managing the site’s Quality department while contributing to broader division quality initiatives within a manufacturing context.
Responsibilities
- Direct and develop the site Quality team, focusing on hiring, training, coaching, and performance management.
- Create, apply, and sustain the Quality Management System aligned with AS9100, AS9102, ISO standards, and other regulatory and customer specifications.
- Act as the principal site contact for quality standards set by FAA, EASA, DCMA, U.S. Government, military, and other clients.
- Lead investigations into quality issues, facilitating corrective/preventive actions and continuous improvement strategies using methodologies such as RCCA, 8D, and DMAIC.
- Manage activities related to Material Review Board (MRB), inspections, calibrations, and first article inspections.
- Establish and track quality metrics and process capabilities while promoting statistical improvement initiatives.
- Oversee supplier quality management including audits, development, and performance evaluation.
- Conduct quality system audits and enact enhancements to ensure compliance and operational excellence.
- Collaborate with various stakeholders including Engineering, Manufacturing, Operations, and Suppliers to address quality challenges and enhance processes.
- Support the qualification of outsourced services and equipment relocations.
- Foster a culture prioritizing accountability, quality, and effective communication across functions.
Qualifications
- Bachelor’s degree in Engineering or a similar technical field.
- 5 to 10 years of advanced quality or manufacturing experience, ideally in machining, assembly, or aerospace.
- Demonstrated experience in leading quality systems and compliance initiatives.
- Thorough understanding of AS9100, AS9102, ISO, and aerospace/government regulatory requirements.
- Knowledge in root cause analysis and structured problem-solving techniques.
- Experience in supplier quality management including auditing and corrective measures.
- Strong leadership, analytical, communication, and decision-making abilities.
- Proficiency in Microsoft Office and familiarity with SAP, Q-Pulse, and CAPPS is preferred.
- Relevant certifications such as CQE, CQM, Lead Auditor, or equivalent are favorable.
- Six Sigma Green Belt or Black Belt certification is desirable.
- Familiarity with Power BI is an advantage.
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