The Quality Control Specialist II plays a crucial role in ensuring adherence to quality assurance standards by interpreting these guidelines, overseeing contract surveillance, and executing root-cause analyses for any identified defects. This position also involves creating testing protocols, overseeing document modification, and delivering training to employees to promote compliance throughout the organization. Applicants should have a minimum of 5 years of experience in quality assurance or quality control and hold an associate degree or an equivalent qualification. Additionally, the role demands the capability to obtain and sustain a Top Secret/SCI government security clearance, along with a polygraph examination.
ServiceSource, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
