Job Summary
The role of the receptionist involves welcoming patients, overseeing appointment schedules, and ensuring that patient records and financial accounts are meticulously maintained. Additionally, the receptionist is tasked with managing incoming phone calls, processing mail, and ensuring that the office space is orderly and adheres to agency guidelines.
Responsibilities
- Greet patients upon arrival and assist them as needed.
- Manage appointment scheduling and confirmations.
- Maintain precise patient records and account information.
- Handle incoming calls and respond to inquiries effectively.
- Process incoming and outgoing mail.
- Ensure the office is organized and meets compliance standards.
Qualifications
- High school diploma or equivalent is required.
- Prior experience in a clerical or receptionist capacity is preferred.
FCC Behavioral Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
