Job Summary
The Relationship Banker plays a crucial role in developing and nurturing customer relationships by recognizing their financial requirements and providing suitable banking solutions. This position also involves handling transactions, overseeing the branch lobby, and engaging in digital outreach activities to guarantee an excellent customer experience.
Responsibilities
- Identify customer financial needs and propose relevant banking products.
- Process customer transactions efficiently and accurately.
- Manage the branch lobby to enhance customer service experiences.
- Conduct digital outreach to maintain customer engagement and satisfaction.
Qualifications
- Bachelor’s degree or 2-4 years of relevant experience in sales and service fields.
- Must be a Notary Public or willing to obtain certification.
- NMLS certification is required.
- Strong communication and organizational abilities are essential.
Rockland Trust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
