City of White Plains, New York, 10603
Job description
Job Summary
The Resident Support Specialist plays a pivotal role in providing assistance and resources to residents, ensuring that they have access to the necessary support to enhance their living experience. This position requires strong interpersonal skills and a commitment to fostering a positive community within the residential environment.
Responsibilities
- Provide comprehensive support to residents to address their needs and concerns.
- Serve as a liaison between residents and management, ensuring effective communication.
- Facilitate access to services, resources, and activities that promote well-being.
- Organize community engagement initiatives to build a sense of belonging among residents.
- Document interactions with residents and any issues that may arise, maintaining confidentiality.
Qualifications
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team-oriented environment.
- Prior experience in a customer service or support role is preferred.
- Strong problem-solving skills and a proactive approach to resident needs.
- Familiarity with community resources and services is a plus.
Location
Work Arrangement
On-site
YWCA WHITE PLAINS AND CENTRAL WESTCHESTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
