Job Summary
The Sales and Service Expert plays a crucial role in enhancing membership growth and retention by engaging in proactive sales initiatives, generating leads, and providing outstanding guest interactions. This position focuses on delivering a superior member experience through facility upkeep and offering tailored assistance to help members achieve their fitness objectives.
Responsibilities
- Drive membership acquisition and retention through active sales and lead generation.
- Engage with guests to ensure exceptional service and support throughout their fitness journey.
- Maintain the facility to uphold a high standard of quality for members.
- Provide personalized guidance to members aiming for specific fitness goals.
Qualifications
- A high school diploma or GED is required; a bachelor’s degree is preferred.
- Must obtain CPR and AED certification within the first 60 days of employment.
- Prior experience in service sales or within the fitness industry is necessary.
24 Hour Fitness provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
