Job Summary
The role primarily involves assisting customers in the selection of vehicles, guiding them through test drives, customization options, financing arrangements, and final paperwork, ultimately leading to vehicle delivery. The position requires a professional presentation of both new and pre-owned vehicles, ensuring customer satisfaction throughout the process.
Responsibilities
- Assist customers in choosing vehicles that meet their needs.
- Facilitate test drives and help personalize vehicles according to customer preferences.
- Guide customers through the financing process and necessary paperwork.
- Ensure a smooth delivery of vehicles to customers.
- Maintain accurate records of customer interactions in the CRM system.
- Follow up with existing customers and potential prospects to ensure satisfaction.
- Commit to ongoing training to stay updated on products and services.
Qualifications
- Previous experience in sales or customer service is favored, though not mandatory.
- Excellent communication skills and a demonstrated ability to focus on customer service.
- A valid driver’s license is required.
- Candidates must pass a Motor Vehicle Record (MVR) check, a background check, and a pre-employment drug test.
Cavender Auto Family provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
