Job Summary
The Sales Consultant plays a crucial role in interacting with customers, assessing their automotive requirements, and assisting them throughout the sales journey, which encompasses facilitating test drives and discussing financing options. The position requires a focus on sustaining customer satisfaction and effectively managing customer interactions through CRM systems while also pursuing business development opportunities to reach out to potential clients.
Responsibilities
- Welcome and engage customers to understand their vehicle needs.
- Guide customers through the entire sales procedure, including organizing test drives.
- Discuss and assist customers with financing options available for purchasing vehicles.
- Ensure customer satisfaction is maintained throughout the process.
- Utilize CRM tools to manage customer interactions effectively.
- Participate in business development efforts to contact new prospects.
Qualifications
- Previous experience in sales or customer service is essential.
- Strong communication skills are necessary for effective interaction with clients.
- A valid driver’s license is required.
- Candidates must be able to pass a background check, motor vehicle report, and a drug test.
Cavender Auto Family provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
