Job Summary
The Sales Manager is tasked with guiding and inspiring a team of associates to provide outstanding white-glove service, ensuring that performance targets are consistently achieved. This role emphasizes leadership and customer service excellence in a dynamic environment.
Responsibilities
- Lead and motivate the sales team to ensure high levels of service delivery.
- Coach team members to enhance their skills and performance.
- Address and resolve escalated issues from VIP customers.
- Manage administrative tasks related to payroll and attendance effectively.
Qualifications
- An associate degree, diploma from a technical school, or equivalent professional experience is required.
- Demonstrated leadership abilities and strong communication skills.
- Exceptional time management and organizational skills.
- Experience in hospitality, luxury retail, or financial services is preferred.
TTEC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
